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Customer SuccessActively Hiring

Customer Success Manager

Remote (US)Full-timeMid$80,000 - $110,000

About the Role

Help our customers succeed with TAG Platform. You'll onboard new customers, provide ongoing support, and ensure they get maximum value from our AI advisory tools.

What You'll Do

  • Onboard new customers and ensure successful adoption
  • Build and maintain strong customer relationships
  • Monitor customer health and proactively address issues
  • Drive renewals and identify expansion opportunities
  • Gather and communicate customer feedback

What We're Looking For

  • 3+ years of customer success experience
  • Experience with B2B SaaS products
  • Strong communication and relationship skills
  • Analytical mindset with attention to metrics
  • Problem-solving orientation

Nice to Have

  • Experience with AI/ML products
  • Background in consulting or advisory
  • Technical aptitude

About TAG Platform

TAG Platform (That Advisor Guy) is transforming how businesses access world-class advisory services through AI. Our platform provides 261+ specialized AI agents that deliver expert guidance across every business function.

We're a remote-first company with team members across 15+ countries. We value innovation, customer obsession, and creating an environment where everyone can do their best work.

Learn more about us →

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Quick Info

PostedJan 20, 2026
Job TypeFull-time
LevelMid