Back to All Openings
Customer SuccessActively Hiring
Technical Support Specialist
Remote (Worldwide)Full-timeEntry-Mid$60,000 - $85,000
About the Role
Provide technical support to our customers. You'll troubleshoot issues, answer technical questions, and help customers get the most out of our platform.
What You'll Do
- Respond to customer support tickets and inquiries
- Troubleshoot technical issues and bugs
- Create and maintain support documentation
- Escalate complex issues to engineering team
- Identify patterns and suggest improvements
What We're Looking For
- 1-3 years of technical support experience
- Strong technical troubleshooting skills
- Excellent written communication
- Customer-focused mindset
- Familiarity with SaaS products
Nice to Have
- Experience with AI/ML applications
- Knowledge of APIs and integrations
- Multiple language skills
About TAG Platform
TAG Platform (That Advisor Guy) is transforming how businesses access world-class advisory services through AI. Our platform provides 261+ specialized AI agents that deliver expert guidance across every business function.
We're a remote-first company with team members across 15+ countries. We value innovation, customer obsession, and creating an environment where everyone can do their best work.
Learn more about us →Apply for this Position
Quick Info
PostedJan 22, 2026
Job TypeFull-time
LevelEntry-Mid